Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by ESport N.V. This Policy demonstrates our commitment to the privacy of our users. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at [email protected].

1. Information collected

We collect personal information from visitors to this website through the use of on-line forms and each time you submit or e-mail us your details. We also collect information about the transactions you undertake including details of payment cards used. This will include but is not limited to:

a. First name

b. Last name

c. Address

d. Email Address

e. Last 4 numbers of your credit card for the purpose of paying monies out to your credit card (we will only do this when you voluntarily verify your credit card for pay-out purposes and we will only collect the last 4 numbers, no other details about the card at all. You will also be advised prior to verifying your credit card that we will collect the last 4 numbers of your card and nothing else).

We collect additional information automatically about your visit to our website.

2. Use of personal information

We process personal information collected via this website for the purposes of:

2.1 The provision of betting services;

2.2 Processing customer transactions via the customer's banking service provider;

2.3 dealing with your enquiries and requests;

2.4 personalising our services and administering customer accounts;

2.5 risk management, crime prevention and prosecution of offenders;

2.6 maintaining information as a reference tool or general resource;

2.7 providing you with information about products and services.

2.8 anti-money laundering and counter-financing of terrorism laws, regulations and rules.

You may opt out of receiving information about our products and services by selecting the relevant option on our website or by sending us an email at [email protected]

We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

We may publish details of the leading users (calculated by successful wagers) on the Website, however, your data will only be shared should you specifically opt-in to have your details published. Note that the Website will only display your username and not how much money you or any other user has won or lost.

3. Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on http://www.allaboutcookies.org/. We use cookies to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile.

Our use of cookies also allows registered users to be presented with a personalised version of the site, carry out transactions and have access to information about their account.

Most browsers allow you to turn off cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on the website, switching off cookies will restrict your use of our website.

Examples of how we use cookies:

Session Management - cookies are essential to enable use of this website, they manage session information and enable you to navigate through the website.

Fraud Prevention - cookies store information which helps us stop fraudulent use of the website.

Functionality - cookies store information which enables us to remember your preferences. They are also used to improve your experience.

Tracking - cookies enable us to store information about how users landed on the website.

Analysis – cookies allow us to recognise and count the number of users and to see how users move around our website when they are using it. This helps us to improve the way the Website works for you, by ensuring that you can find what you are looking for easily and to deliver adverts and information which are more relevant to you and your interests and to monitor the effectiveness of such adverts and information.

4. Disclosures

We will not disclose personal information to any third party company. We will provide personal information to other companies within our group of companies only as is necessary in order to provide the services. Other than this, your information will only be disclosed to government bodies and law enforcement agencies if we are required to do so by law or any legal obligation, in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

5. Other websites

Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

6. Access right

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at ESport N.V. which is E-Commerce Park, Vredenberg, Curacao Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

7. Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge our processing of personal data in this way. However, we will endeavour to protect all personal information collected through this website in accordance with strict data protection standards.

8. Where we store your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of the services to you, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

You hereby consent to your data being processed outside the EEA; in particular, processing and storage will be carried out in Curacao and Australia as is strictly necessary to perform the services to you.

9. Changes to this Privacy Policy

From time to time we may update this Privacy Policy. When we do we will publish the changes on this website. If you do not agree to these changes, please do not continue to use the website. If material changes are made to this Privacy Policy, we will notify you by e-mail or by placing a prominent notice on the website.

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